Many people find that contant interruptions are the enemy of productivity, but there is a solution. If you put in place an 'disruption minimisation strategy' you'll be amazed at the difference it could make.
Case study: The distracted consultant
A certain industrial technology consultant has many complex reports to write for his clients, and finds the telephone a disruptive distraction. However, he doesn’t want to miss potential new enquiries, or disappoint existing clients when they ring him, by not picking up their calls.
He noticed that he was particularly productive if he could get all his report writing done before lunch, so he started diverting his calls to his remote admin support office every day until 2pm. His part time telephone answering team simply records the details of his callers, and passes his messages to him by email.
After lunch he returns their calls, secure in the knowledge that he has completed his more demanding work within deadline, and fully confident that his clients have been well looked after while he did so. Interestingly, he has noticed a significant increase in his productivity and a very welcome reduction in his stress levels. He also finds that, by the time he calls his clients back, the admin team have answered most of the enquiries for him, which saves him even more time and effort.
So there you have it – diverting your calls for even part of the day can deliver more than just the obvious benefits, and could be an immeasurable bonus to a small company. We know this for a fact – we’ve been helping businesses flourish since 1983.
If you’re not getting this sort of service from your admin support team, or if you’ve never used remote admin support and would like to know more about how doing so could significantly help your business, call Standby for a no-obligation chat on 08456 838 678.
We’ll work with you to deliver just what you’re looking for.
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